Admiral_Valce Posted October 12, 2016 Share Posted October 12, 2016 So at approximately 8:30pm PST i donated from VIP to Premium + rank and it didn't automatically go through, If you need I still have the PayPal receipt and can send a private screenshot of my paypal account transaction history. My IGN is Admiral_Valce Link to comment Share on other sites More sharing options...
Hell Posted October 12, 2016 Share Posted October 12, 2016 Did you pay using PayPal funds or did it need to withdraw from the bank? If you had no funds on your PayPal account, payment takes longer and it usually ends up being cancelled. brunyman (the one who's managing refunds) will be able to tell you better than me, you should wait for him to reply. Link to comment Share on other sites More sharing options...
Admiral_Valce Posted October 12, 2016 Author Share Posted October 12, 2016 Did you pay using PayPal funds or did it need to withdraw from the bank? If you had no funds on your PayPal account, payment takes longer and it usually ends up being cancelled. brunyman (the one who's managing refunds) will be able to tell you better than me, you should wait for him to reply. that would make sense as to why it didn't instantly do it, but i didn't have any issues when i donated for vip, i believe it withdrew funds from my bank. Link to comment Share on other sites More sharing options...
Founder brunyman Posted October 12, 2016 Founder Share Posted October 12, 2016 Hi, we got the transaction but it's on hold until paypal receives the funds from the bank as payment wasn't done from paypal balance, this may take up to 10 days, if after 10 days funds are not payed paypal will cancel the transaction. At this point after paypal marks the transaction complete the commands will be executed on the server. Transaction status now is: Status Pending eCheck Link to comment Share on other sites More sharing options...
Founder brunyman Posted October 19, 2016 Founder Share Posted October 19, 2016 Hi, you payment was finally complete. This email confirms that the Pending eCheck you have received for 25.00 EUR from ( email Removed) has cleared. You have received your premium+ now? Link to comment Share on other sites More sharing options...
Hell Posted October 23, 2016 Share Posted October 23, 2016 Confirmed via Discord. T/C Link to comment Share on other sites More sharing options...
faves Posted October 23, 2016 Share Posted October 23, 2016 Topic closed Link to comment Share on other sites More sharing options...
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