Disappearing items - environmental core

[biwman]

Hi

I prepared yesterday evening (CET) all items to create my first void miner level 1. Unfortunatelly when I logged in today the items are gone (they were in my inventory and backpack). Is there any way to get those items back? 

Kind regards

K.B. (biwman)

[ASOOD]

Hello, you can fill out a refund request using this template and the information provided with this link, and make sure to post it in the right section so we can see it as fast as we can.