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Posted

Your Name: BabySeja
Cave Owner Name: BabySeja
Coordinates: X 18687 / Y 100 / Z 6399
Time/Date (Post a time/date when everything was fine): 21:40 (UTC+2) February 7th , 2020
Description of Issue: After the server restart I reloged into server and was suffocating in stone , I went to spawn and quickly went to /is home and mined the stone. And then I noticed that my cave was gone. (There were like 3 more people who got that cave reset as me)
Screenshots (Optional): Uhhh , I don't have screenshot of my base before reset, because I didnt know that this would be happening to me.

2020-02-07_22.17.06.png

Posted

We are currently having some issues on our end which we are investigating. Unfortunately for you this means that your cave doesn't appear to be in any of the backups. As such we cannot roll your cave back at the time being. That being said, there is the slim possibility of us being able to restore your cave, but that will take time (if it happens at all).

It's easiest for you to request a refund of the stuff you lost because of that incident in a reply to this post so you can get up and running again sooner than later.

I apologize for the inconvenience caused by that issue.

Posted (edited)

Well I cant remeber all items that i had before cave got reset. Its not worth losing time , so i created new island. I hope it wont happen again.

Edited by BabySeja
Restarted Island to not wait.

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