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Posted

In game name: Renzorex

Proof of Purchase: I lost the email but I have the card number used

Description of Issue: I think I bought the stuff for my old username but its the same account so you can check my username history (old username was TheyCallMeLee)

Date/Time of Purchase: Some time this weekend

Items/Rank Bought: Some keys and a rank, total cost was £17.82 I think

Screenshots (Optional):

Any other important information: Could I change this into store credit as on the Sky Adventures server I get large lag spikes so I can't play.

Posted

@Renzorex, There is no purchases made for the name 'TheyCallMeLee', however, there was a purchase from your other old name, 'Leeshewan' which was made around the time you said.

The purchase was SA Premium and Large Crate Key Bundle. The commands for these packages were not sent, as you hadn't logged into the server (I assume this is due to the lag you mentioned). I have canceled these commands.

I can move these packages to a server of your choosing.

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