Cannot Login to Sky Factory 4

[abbykayc]

Hi, 

I recently downloaded Sky Factory 4 after recently downloading Minecraft for winter break. I purchased Minecraft after December 1st, 2020 meaning I do not have a Mojang account but rather a Microsoft account that I log in with. Since installing and launching Sky Factory 4, I have found that no matter what I do at the log in I cannot get in (it says InvalidCredentialsException). I have gone through all possible articles that Mojang has listed about this issue, yet I cannot reset my password to fix the issue or receive any emails with the email linked to my Microsoft account. I cannot figure this issue out and would appreciate any and all help if possible, thanks!

 

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