Easy2005 Posted December 26, 2023 Posted December 26, 2023 Your Name: Easy2023 Coordinates: 0.393 / 0.0000 / 0.692 Time/Date + Timezone (Post a time/date when everything was fine): 26.12.2023 at 16:10 pm German time Description of Issue: I had Crate Keys but i didnt create my cave before, so when I created my cave, I lost all the keys and stuff that I had. I had also just bought key bundles before so I lost all that also, so it would be really good if I could get them back. JebacBydgoszcz 1 Quote
Bummer3 Posted January 2, 2024 Posted January 2, 2024 Hi Easy2005, As you both donated and lost the items within a "too short of a timespan", then there is no backup to get your items back. However! i would be happy to change this to a refund request instead and you will instead get the items back in a chest at your home. If you want this instead then just reply here with a list of missing items. Amount and name of the items is all that is needed. Quote
Easy2005 Posted January 2, 2024 Author Posted January 2, 2024 Hi Bummer3, It would be enough if I could just get the keys back since I bought a Mystic Crate Key Bundle and a Large Crate Key Bundle. If you would just give me the keys back then I would open the chests again, since I don't remember what I got from them anymore. I hope that is possible. I hope I get the 6 Mystical Crate Keys, 24 Legendary Crate Keys, and 56 Vote Crate Keys. Quote
Bummer3 Posted January 3, 2024 Posted January 3, 2024 It looks like your purchase was for Stoneblock 2 and not Stoneblock 3. is this correct? Your purchase the 26th dec for Stoneblock 2 was 1 mystic, 1 large crate and SB premium. If it was for SB2, then reply back here again as i need to change the tech-support to SB2 since we're in the SB3 sub-forum right now. Quote
Easy2005 Posted January 3, 2024 Author Posted January 3, 2024 No, it was for Stoneblock 3. I don't play Stoneblock 2 anymore and just bought it for Stoneblock 3. Quote
Bummer3 Posted January 3, 2024 Posted January 3, 2024 Alright everything seems to be in order now. Your items have been refunded at your "/sbc home" in a chest. Sorry for the delay. Have fun and take care! Quote
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