[Refund Request] Knapsack bug

[AshenFlames]

Account Name: AshenFlames

Items: Mattock, Shovel, Hatchet (all 100% iron)

Time and date: 12/4/17 at about 11:30 am

Description: I planned to make a trip to the end to get ender seeds. I removed my knapsack from it’s slot and put it in a chest because I wanted to protect the contents since it may be difficult to reclaim. the stuff has a habit if spilling out to the regular grave inventory. I the fell into the void in the end by accident only a couple of low-tier bauble items on me. When I went to reclaim my stuff and broke the grave (near the bottom of the world suspended in the air on a dirt block), everything I had in my knapsack burst out along with my previous inventory. I reclaimed most of what was in the sack but a lot of items fell to the void. Once I got home I checked and the knapsack was still in my chest but empty. 

[brunyman]

Hi, we don't have a good rollback point but refunded you the 3 items, if you have more items lost please post a list

[EpicSkippy]

very old repost if there is still a issue T/C