WeRGoldenMiner Posted September 16, 2018 Share Posted September 16, 2018 In game name: WeRGoldenMiner Proof of Purchase: Transaction ID: 97996995W9513552C Description of Issue: I bought my assassins v1 premium membership and I still haven't received my purchase many hours after. Date/Time of Purchase: 15th September 2018 18:27 Items/Rank Bought: AssassinS v1 Premium Membership Link to comment Share on other sites More sharing options...
Henk Posted September 16, 2018 Share Posted September 16, 2018 That’s really strange, everything looks to be in order. I resent the package again to make sure, so give it an additional 5ish minutes to see if that’ll work. If still nothing, then await a restart and then STILL if nothing- then contact us again. Link to comment Share on other sites More sharing options...
WeRGoldenMiner Posted September 16, 2018 Author Share Posted September 16, 2018 Hi there, the problem is not solved. By reading you email, we just found out that the username is not the right one. There is a missing "s" at the end of the nickname (Username). The right Username is "WeRGoldenMiners" and not "WeRGoldenMiner". I guess this is the reason why is not still working. Could you please apply this change and let us know once is done. Thanks in avance. Link to comment Share on other sites More sharing options...
Henk Posted September 16, 2018 Share Posted September 16, 2018 I changed the name and reactivated the package once again, you should have it after this Link to comment Share on other sites More sharing options...
WeRGoldenMiner Posted September 17, 2018 Author Share Posted September 17, 2018 Thanks a lot. Link to comment Share on other sites More sharing options...
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