[Buycraft Issue] Orneister

[Orneister]

In game name: Orneister
Proof of Purchase: Transaction ID: 3C6801109A026451N 

Description of Issue: Donated and have not received perks within specified time.
Time/Date of Purchase: 30/11/18
Items/Rank Bought: Sponsor Donation

 Thanks in advance :)

-Orn

[brunyman]

Hi, the issue is the payment status is not complete yet, it's pending, so buycraft waits until payment is complete and then activate the perks.

 

Gateway	PayPal
Status	PENDING ECHECK HELP CHANGE
Amount	-----

 

This means the payment wasn't done from paypal balance and paypal now waits for the bank to send the money, if the bank does not approve the payment will be canceled

[Orneister]

Oh, I see. Thank you for clearing that up.

[Orneister]

On that note, is it possible to cancel the transaction? There is no cancel button on my end, I think maybe you need to cancel on your end. I made the mistake of paying with an e-check which takes 6 days lol. I can donate with my credit card and the transaction should post immediately I think.

 

I understand if you do not want to though. 

[brunyman]

Yes, looks like we can cancel it, on a side note this was paypal quote:   eCheck estimated completion date is 10 December 2018

 

I made the cancel request.

[Orneister]

Thanks Bruny, Appreciate the accommodations. Re-donated with credit  

[Exief]

Sponsor rank confirmed in game

T/C

[brunyman]

Thanks for support