[Buycraft Issue]CrownedC

[CrownedC]

In game name:  CrownedC

Proof of Purchase: I used my dscord Crowned#0729 + screen

Description of Issue: Used Paymentwall(I'm  russian) and payed with qiwi, waited 4-6 mins and server restarted. Still didn't get my premium

Date/Time of Purchase: 20.10.2019 19:40

Items/Rank Bought: INF Premium

Screenshots (Optional):

Any other important information: As i said i also used my dicord, so u can contact me via message

[Kaszanka_1234]

sometimes it can take up to 2 buisness days to acknowledge the payment, so you'll just have to wait a bit, if that's still the case after 2 days bump the topic

also makse sure that your payment went through

[CrownedC]

I should mention that i also bought daily bonus along with premium and didnt get it. But after i relogged with my username and bought daily another time, but this try i got it. So i think i wrote wrong username.

 

[CrownedC]

8 minutes ago, Kaszanka_1234 said:

sometimes it can take up to 2 buisness days to acknowledge the payment, so you'll just have to wait a bit, if that's still the case after 2 days bump the topic

also makse sure that your payment went through

I should mention that i also bought daily bonus along with premium and didnt get it. But after i relogged with my username and bought daily another time, but this try i got it. So i think i wrote wrong username.

[Kaszanka_1234]

if you indeed put in wrong username then @EPICfighters will have to look into it

[CrownedC]

Ok. Thanks

[CrownedC]

8 minutes ago, Kaszanka_1234 said:

if you indeed put in wrong username then @EPICfighters will have to look into it

Oh yeah, just saw that i dont even display on Lastest supporters list

 

[CrownedC]

1 hour ago, Kaszanka_1234 said:

if you indeed put in wrong username then @EPICfighters will have to look into it

Bought another one. This time got my premium.  Sorry, but i couldn't wait. Idk what to do with my previous payment

[EPICfighters]

What was the name that you typed in? If the payment went through you should have an email from "Craftersland <noreply@tebex.io>" this should all the information regarding your payment.

[CrownedC]

On 10/21/2019 at 3:21 PM, EPICfighters said:

What was the name that you typed in? If the payment went through you should have an email from "Craftersland <noreply@tebex.io>" this should all the information regarding your payment.

 

I don't know and i dont have such mail. Nevermind, i anyway bought another premium and get it.