CrownedC Posted October 20, 2019 Posted October 20, 2019 In game name: CrownedC Proof of Purchase: I used my dscord Crowned#0729 + screen Description of Issue: Used Paymentwall(I'm russian) and payed with qiwi, waited 4-6 mins and server restarted. Still didn't get my premium Date/Time of Purchase: 20.10.2019 19:40 Items/Rank Bought: INF Premium Screenshots (Optional): Any other important information: As i said i also used my dicord, so u can contact me via message
Manager Kaszanka_1234 Posted October 20, 2019 Manager Posted October 20, 2019 sometimes it can take up to 2 buisness days to acknowledge the payment, so you'll just have to wait a bit, if that's still the case after 2 days bump the topic also makse sure that your payment went through
CrownedC Posted October 20, 2019 Author Posted October 20, 2019 I should mention that i also bought daily bonus along with premium and didnt get it. But after i relogged with my username and bought daily another time, but this try i got it. So i think i wrote wrong username.
CrownedC Posted October 20, 2019 Author Posted October 20, 2019 8 minutes ago, Kaszanka_1234 said: sometimes it can take up to 2 buisness days to acknowledge the payment, so you'll just have to wait a bit, if that's still the case after 2 days bump the topic also makse sure that your payment went through I should mention that i also bought daily bonus along with premium and didnt get it. But after i relogged with my username and bought daily another time, but this try i got it. So i think i wrote wrong username.
Manager Kaszanka_1234 Posted October 20, 2019 Manager Posted October 20, 2019 if you indeed put in wrong username then @EPICfighters will have to look into it
CrownedC Posted October 20, 2019 Author Posted October 20, 2019 8 minutes ago, Kaszanka_1234 said: if you indeed put in wrong username then @EPICfighters will have to look into it Oh yeah, just saw that i dont even display on Lastest supporters list
CrownedC Posted October 20, 2019 Author Posted October 20, 2019 1 hour ago, Kaszanka_1234 said: if you indeed put in wrong username then @EPICfighters will have to look into it Bought another one. This time got my premium. Sorry, but i couldn't wait. Idk what to do with my previous payment
EPICfighters Posted October 21, 2019 Posted October 21, 2019 What was the name that you typed in? If the payment went through you should have an email from "Craftersland <noreply@tebex.io>" this should all the information regarding your payment.
CrownedC Posted October 23, 2019 Author Posted October 23, 2019 On 10/21/2019 at 3:21 PM, EPICfighters said: What was the name that you typed in? If the payment went through you should have an email from "Craftersland <noreply@tebex.io>" this should all the information regarding your payment. I don't know and i dont have such mail. Nevermind, i anyway bought another premium and get it.
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