premium account issue

[houndrave]

In game name:houndrave

Proof of Purchase:attachemnt

Description of Issue: did not recieve the rank

Date/Time of Purchase: attachment

Items/Rank Bought: premium

Screenshots (Optional):attachment

Any other important information:Detail-ING-Bankieren_NL67INGB0655897003_28-maart-2020_lglvx6blcg.pdf

[EPICfighters]

The item you bought at that time was +6 chunkloaders for Infinity Evolve.

[houndrave]

that was not what i wanted........or what i bought, im pretty sure i saw a long list of option for example /fly /workbench

why should i need chunkloaders...i dont have a base bigger then one chunk

 

i dont want chunkloaders, can it be changed to a rank?  if its not possible  then i want a refund (if it is possible)

 

kind regards

[houndrave]

[houndrave]

hello?

[EPICfighters]

It has been decided that you can swap this package for the premium rank. This is because you thought you was purchasing Premium, and not the chunkloaders.

Your rank should appear next time to login, and the chunkloader limit has been reduced the default amount.