Buycraft Issue ShawnC6 / Nieeek

[ShawnC6]

In game name: ShawnC6

Proof of Purchase: Transaction ID is available

Description of Issue: Rank never showed up.

Date/Time of Purchase: 2020-08-25 11:31am

Items/Rank Bought: 1x INF premium

 

 

Also purchased for Nieeek which never showed up:

In game name: Nieeek

Proof of Purchase: Transaction ID is available

Description of Issue: Rank never showed up.

Date/Time of Purchase: 2020-08-25 11:34 am

Items/Rank Bought: 1x INF VIP

 

Let me know if any more information is needed. 

Thanks,

Shawn

[ShawnC6]

Bump. Any update? Looks like it’s still not active. 

[ShawnC6]

Update - I’m just dumb and bought for the wrong server. Infinity evolved instead of ultimate reloaded. 
 

I purchased on the right server now... is it possible to transfer the original purchases to Ultimate reloaded?

Thanks,

Shawn

[Kaszanka_1234]

you can ask for a rank transfer explaining the situation
https://forum.craftersland.net/forum/223-rank-transfer/

[brunyman]

Hi, I can see you already bought the ULR Premium rank.

I created a coupon code for the Infinity rank so you can buy something else, check your private message.

 

Thanks for support!

[ShawnC6]

On 8/27/2020 at 1:26 AM, brunyman said:

Hi, I can see you already bought the ULR Premium rank.

I created a coupon code for the Infinity rank so you can buy something else, check your private message.

 

Thanks for support!

Hello,

I tried replying to the message but it looks like the coupon code isn't working.

Thanks,

Shawn

[ShawnC6]

On 9/4/2020 at 3:34 PM, ShawnC6 said:

Hello,

I tried replying to the message but it looks like the coupon code isn't working.

Thanks,

Shawn

bump, anything else on this one?