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[Inventory Rollback Request] Incogistence


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Your Name: Incogistence
Coordinates: 3784, 64, 2370
Time/Timezone/Date (Post a time/timezone/date when everything was fine): 5:00pm GMT+1, 8th May 2021
Description of Issue: I logged into the server at around 10am GMT+1, 9th May. And I had been sent to spawn with none of my items my rank was also gone. The only thing that remained were my completed quests, but they all could be redeemed again. I also can't interact with my own claim anymore.

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It seems you joined with a cracked account and the server now things that your account is the cracked one and not the premium one.

I deleted everything related to the cracked account for the server to use the premium data, tell me if that worked.

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  • 3 weeks later...

We haven't been able to find the cause of this issue yet, so I did the same thing again, so you should be getting your items back.
Once you have them place them in a chest in your claim and wait for the account to "switch" again.

If we are lucky it won't switch, but if does I'll simply transfer everything to the other account and you shouldn't have any more issues.

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