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Posted

Your Name: Cypher04
Coordinates: 365, 239,217
Time/Timezone/Date (Post a time/timezone/date when everything was fine): 12:30 pm Central time 5/13/21
Description of Issue: I logged out to make some food and when I got back I had lost my luggage(follower thing) that was full of items and everything that was in my inventory, and I was standing on top of the Spawn building.  The game is acting like I am a first time player.
Screenshots (Optional): 

Posted

It seems you joined with a cracked account and the server now things that your account is the cracked one and not the premium one.

I deleted everything related to the cracked account for the server to use the premium data, tell me if that worked.

Posted

Thank you so much. For the most part it worked, there are things missing from my luggage but I figured I had lost everything so it's fine, thanks.

Posted
36 minutes ago, D34DPlayer said:

It seems you joined with a cracked account and the server now things that your account is the cracked one and not the premium one.

I deleted everything related to the cracked account for the server to use the premium data, tell me if that worked.

Thank you so much. For the most part it worked, there are things missing from my luggage but I figured I had lost everything so it's fine, thanks.

Posted
47 minutes ago, D34DPlayer said:

It seems you joined with a cracked account and the server now things that your account is the cracked one and not the premium one.

I deleted everything related to the cracked account for the server to use the premium data, tell me if that worked.

Well that was short lived.  The server restarted and everything was all gone again...

  • 3 weeks later...
Posted

We haven't been able to find the cause of this issue yet, so I did the same thing again, so you should be getting your items back.
Once you have them place them in a chest in your claim and wait for the account to "switch" again.

If we are lucky it won't switch, but if does I'll simply transfer everything to the other account and you shouldn't have any more issues.

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