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Rank is gone


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I_wonder_a_lot

When the server was messing up i lost my rank.  I have a nickname in game from the rank that I had (Premium), heal, and extra sethomes.  I no longer have access to any of those commands, and can no longer change my rank.  I submitted a ticket concerning this with picture proof of my nickname.  If needed I can pull up the receipt on my mobile bank app showing my purchase of the rank.  

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