Did Not Recieve Rank

[mitch2929]

Hello ive got this problem. i bought premium+ and i did not recieve my rank my in game name is xXpunching292Xx. if anyone can help me that would be nice

[brunyman]

Hello, when did you bought it? On our store I can only find 2 donations 4.99 for VIP and 2.50 for Premium

[mitch2929]

about 25 minutes ago it was on sky factory

[brunyman]

For some reason it's not on the shop, how did you pay? Can you confirm that the money were payed?

[OmgimYasso]

Moved to the sky factory technical support section.

[mitch2929]

i paid using paymentwall

and i paid with euros

can you add me on skype bruny?

my name on skype is mitchell.wijnbergen

this is the proof that i paid 20 euros

http://imgur.com/tfk01B8

[mitch2929]

im very dissapointed in this server what i mean by that is

i bought the premium+ upgrade 10 hours ago now. ive been waiting for someone to help me THAT long and i still dont have my rank. i even got proof the transaction was done.

[brunyman]

I think there is a problem with paymentwall and buycraft right now, i'l manually add your donation, sry about that, i'l have a talk with buycraft team. This is not our problem, there's a problem with buycraft and paymentwall.

[mitch2929]

ill go online then

[brunyman]

Problem is I think there are more affected by this, dammit buycraft :Z