mitch2929 Posted February 22, 2016 Posted February 22, 2016 Hello ive got this problem. i bought premium+ and i did not recieve my rank my in game name is xXpunching292Xx. if anyone can help me that would be nice
Founder brunyman Posted February 22, 2016 Founder Posted February 22, 2016 Hello, when did you bought it? On our store I can only find 2 donations 4.99 for VIP and 2.50 for Premium
mitch2929 Posted February 22, 2016 Author Posted February 22, 2016 about 25 minutes ago it was on sky factory
Founder brunyman Posted February 22, 2016 Founder Posted February 22, 2016 For some reason it's not on the shop, how did you pay? Can you confirm that the money were payed?
OmgimYasso Posted February 22, 2016 Posted February 22, 2016 Moved to the sky factory technical support section.
mitch2929 Posted February 22, 2016 Author Posted February 22, 2016 i paid using paymentwall and i paid with euros can you add me on skype bruny? my name on skype is mitchell.wijnbergen this is the proof that i paid 20 euros http://imgur.com/tfk01B8
mitch2929 Posted February 22, 2016 Author Posted February 22, 2016 im very dissapointed in this server what i mean by that is i bought the premium+ upgrade 10 hours ago now. ive been waiting for someone to help me THAT long and i still dont have my rank. i even got proof the transaction was done.
Founder brunyman Posted February 22, 2016 Founder Posted February 22, 2016 I think there is a problem with paymentwall and buycraft right now, i'l manually add your donation, sry about that, i'l have a talk with buycraft team. This is not our problem, there's a problem with buycraft and paymentwall.
Founder brunyman Posted February 22, 2016 Founder Posted February 22, 2016 Problem is I think there are more affected by this, dammit buycraft :Z
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