WratzZ Posted August 22, 2018 Share Posted August 22, 2018 Account Name: WratzZ Rank: Sponsor Server: Network Description of the Situation: I will explain my situation, I hope you understand me. I used to have a premium CTW range that I bought some time ago. A few days ago I decided to buy the Sponsor range. So what I want is to ask for a prefix in substitution of the previous range (premium of CTW) Proof that he had the previous rank (CTW Premium): https://imgur.com/UCCYZNE Proof that I have the Sponsor rank (Network): https://imgur.com/YcPOXFQ Also, depending on what type of prefix would be creditor of either one or two colors, this is the one I would like to have: If it is one color: &6 &8 Eternal WratzZ If it is two colors: &6 &8 Eternal &5 WratzZ As shown in the screenshot: https://imgur.com/wRQ1uGh Thank you for reading Link to comment Share on other sites More sharing options...
Jimmel Posted August 22, 2018 Share Posted August 22, 2018 When you get a rank there's a prefix that comes with it. When you upgrade, your prefix is replaced with a new one to match your rank (one prefix per rank). So, your [Premium] was replaced by [Sponsor]. That particular prefix is part of the actual rank and it can't be edited in any way. If you want another one next to it then you'll have to buy a custom tag from the store. Link to comment Share on other sites More sharing options...
WratzZ Posted August 22, 2018 Author Share Posted August 22, 2018 Only that I buy the Sponsor In the part of Network Ranks. Do not buy an upgrape I spoke with a GM previously when buying the sponsor and he said he was fine, I told him what would happen with my previous rank and he told me that I could ask for a prefix. If I'm just asking, it's so that the money that you spend aside is not lost, can you explain? Link to comment Share on other sites More sharing options...
Jimmel Posted August 22, 2018 Share Posted August 22, 2018 I understand now, apologies for the confusion. This should be possible. You'll have to wait for a Manager to check this out. I guess they can either set that prefix for you (keep in mind that CTW Premium is 6.99 EUR, 1 color prefix is 4.99 and 2 color prefix is 9.99) or hook you up with a 6.99 EUR coupon for you to spend on whatever you like. Link to comment Share on other sites More sharing options...
WratzZ Posted August 22, 2018 Author Share Posted August 22, 2018 Although in that time the Premium of CTW cost more xD Thanks again Link to comment Share on other sites More sharing options...
Jimmel Posted August 22, 2018 Share Posted August 22, 2018 Then you'll have a right to whatever amount of money you spent on that Premium rank. ^_^ Link to comment Share on other sites More sharing options...
WratzZ Posted August 22, 2018 Author Share Posted August 22, 2018 Perfect Link to comment Share on other sites More sharing options...
Yusixs Posted August 22, 2018 Share Posted August 22, 2018 Coupon code sent, back then premium was 5 euros...or atleast that's what it says on the payment Link to comment Share on other sites More sharing options...
WratzZ Posted August 22, 2018 Author Share Posted August 22, 2018 Ready thank you very much Link to comment Share on other sites More sharing options...
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