CTW premium problem

[fordf150xl123]

In game name: fordf150xl123

Proof of Purchase:

Description of Issue: My CTW premium hasnt arrive

Date/Time of Purchase: 09/14/18 / 12:15 

Items/Rank Bought: CTW premium

Screenshots (Optional): 

Any other important information: No

[geri33]

Hello @fordf150xl123,

Sorry for not responding properly in-game I didn't understand what premium you meant.

To receive the rank you should go to the main server lobby and wait around 10-15 mins. It should arrive after

[fordf150xl123]

Gerri 33 i have wait that minutes but it havent arrive... ☹

 

[fordf150xl123]

Help me please

[geri33]

Don't panic @fordf150xl123, I'm gonna join now if you are on to try with you, if it doesn't work I will contact our Manager Henk to give it a look.

[Henk]

There is no donation under your name.

There is no donation under that transaction ID.

We do not accept American Express.

That first picture you posted is not a proof of purchase, and it says so even at the link.

The screenshot you posted below is not the kind of email we send out.

There are no donations within hours of the time you claim you donated.

 

There is no proof of payment, either by you or by buycraft. 

 

Why are you trying to scam us?

Be aware, that next time you start spamming my profile, or a topic because you are impatient over your topic to be responded I will intentionally delay the response. Show some manners and patience.