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Premium+ loss


Reeds1x
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I got a warning from asood but 2 days after i got the warning that should expire in a bit i lost my premium+ rank even tho the warning shouldnt do that. I would like to have my rank back please when ever its possible

 

(i also waited a year for that money and i dont have much left)

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Hello @Reeds2x,

I have looked into the purchase that you had made for 'RLCraft Premium+ | Feb 06, 2021 19:53 UTC'

This purchase has been flagged for having been subjected to a chargeback/reversal. Therefore, a command was sent 'Feb 11, 2021 15:17 UTC' that removed your rank.

You may want to check with your bank to find out the reason for this chargeback.

After you have looked into the reason, you will want to contact @brunyman for confirmation (if the money has been sent back) or for any other reason that will require his attention.

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