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[Inventory Rollback Request]meshpet

meshpet

By meshpet
in Technical Support

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meshpet Newbie

meshpet

Posted
Posted

Your Name: meshpet
Coordinates: server spawn 
Time/Date (Post a time/date when everything was fine): may 10th 2021 10:15pm est (right before server restart) 
Description of Issue: I BELIEVE I need an inventory rollback but I'm not sure. After the server restarted on mc eternal around 10:30pm est may 10th I lost my home point and my inventory was reset along with my quest progress. I'm also stuck with the default steve skin and lost my premium status. I didn't donate to this server specifically but I did to the DDSS and RAD servers previously so I figured that's why it carried over. Even when I log into the shop it shows the default steve skin even thou it's not my current skin. Not really sure what to do about it. 
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D34DPlayer Obsidian Miner

D34DPlayer

Posted
Posted

It seems you joined with a cracked account and the server now things that your account is the cracked one and not the premium one.

I deleted everything related to the cracked account for the server to use the premium data, tell me if that worked.

meshpet Newbie

meshpet

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On 5/15/2021 at 11:27 AM, D34DPlayer said:

It seems you joined with a cracked account and the server now things that your account is the cracked one and not the premium one.

I deleted everything related to the cracked account for the server to use the premium data, tell me if that worked.

my account is not cracked. I've had this account for over 10 years. I logged in and put in a new password cause it asked me to (I seemed to have had most my items back and my home point) then I logged out and logged back in and the same thing happened.

  • 3 weeks later...
D34DPlayer Obsidian Miner

D34DPlayer

Posted
Posted

We haven't been able to find the cause of this issue yet, so I did the same thing again, so you should be getting your items back.
Once you have them place them in a chest in your claim and wait for the account to "switch" again.

If we are lucky it won't switch, but if does I'll simply transfer everything to the other account and you shouldn't have any more issues.

  • 2 weeks later...
  • 2 months later...

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