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[Buycraft Issue] DaBe00593


DaBe00593

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In game name: DaBe00593
Proof of Purchase: 
Description of Issue: Im looking to upgrade my rank from VIP to Premium but it wont give me the discounted rate on Premium but i have the discounted rate on premium+ (screenshots will be attached below).

Time/Date of Purchase (day/month/year): 
Items/Rank Bought:
Screenshots (Optional): 
https://imgur.com/a/ZZsl52y
Any other important information: I believe the issue might be because id previously transferred my premium rank here when the server was first added and then transfered my rank back off after id played it. 

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Hey! thanks for the reply, i seem to be having more issues with buycraft now. I went to add "DDSS Premium" to my cart and now its saying that "A higher priced package has already been purchased in that category" so it wont let me go to checkout. (screenshots: https://imgur.com/a/OiERXqT )

 

Edit: I got 3XJ to transfer my rank to another server and to transfer it back after i bought premium sorry for the inconvenience this topic can be closed.

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