Jump to content

Refund Request Bad_Wolf_Bay

Recommended Posts

Account Name:    Bad_Wolf_Bay

Item name + item ID (item ID optional, but very helpful)

$10 real cash

Time/date[time/date when "WHAT" happened]:

8:15 p.m. CST  5/5/17

Description of Issue:


I'm on the Direwolf20 server and upgraded from Premium to Premium+ and it charged me $20 for the upgrade...which according to the page, upgrades cost the difference.

This means I should have been charged $10.

How do I get that $10 back or do I get upgraded to sponsor?  

When I upgraded the Premium+ was only $10 more. Now it's showing that Sponsor is only $10 more and Premium+ is $20 more ( I would have gotten Sponsor if it had showed that when I went to purchase the upgrade).  

So I'm requesting either the $10 back or to be bumped up to Sponsor.  Either one, I'm ok with.

Or, since Sponsor is showing $9 cheaper, can I upgrade to it and be credited that back to me?

When I went from VIP to Premium it was a $10 difference, but it only actually gave me the price difference when I went to checkout at PayPal.  My prices on screen have never reflected what I would actually pay to upgrade.

Thank you,


Evidence (optional, but highly recommended):

None, didn't think the sale would change within the minutes of clicking the "PayPal" button and then verifying Paypal to send the money.
Link to comment
Share on other sites

When you buy titles with real money, each time you get a title, the others update, taking into account the title/money you already have. I have Premium+ and now sponsor is $20 and sponsor+ is $40. If I had no titles (IE: I spent zero money in the store) sponsor would be $49.99 and sponsor+ will be $69.99. That's why, if you have Premium+, the normal prices are crossed out (red) and the price is lowered.

Link to comment
Share on other sites

  • quagma locked this topic


This topic is now archived and is closed to further replies.

  • Create New...

Important Information

By using this site you agree to the following Terms of Use, Guidelines and Privacy Policy. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.