akaElite Posted December 31, 2017 Share Posted December 31, 2017 Before I say my idea, I need to clarify something. This is supposed to be for all servers, in the technical support category ( I couldn't find a suggestions page for all servers). So my idea is we put a Payment Issue Template in the technical support category, I see this need because I always see players complaining about Payment Issue problems and I think there should be a template, and it should look something like this; In game name: Transaction Number (Optional): Description of Issue: Date/Time of purchase: Item bought: Screenshots (Optional): Any other important information: I feel like it would make handling these issues easier with all the information right there, rather then asking and waiting for replies. Link to comment Share on other sites More sharing options...
quagma Posted December 31, 2017 Share Posted December 31, 2017 Sounds good. I'll add them soon. Link to comment Share on other sites More sharing options...
akaElite Posted December 31, 2017 Author Share Posted December 31, 2017 Also you should make it more like this In game name: Description of Issue: Date/Time of purchase: Item bought: Proof of Purchase: Any other important information: Link to comment Share on other sites More sharing options...
Jimmel Posted December 31, 2017 Share Posted December 31, 2017 Actually I like the first template better, we could definitely use this across all servers. Link to comment Share on other sites More sharing options...
akaElite Posted December 31, 2017 Author Share Posted December 31, 2017 Alright cool Link to comment Share on other sites More sharing options...
akaElite Posted January 20, 2018 Author Share Posted January 20, 2018 Any word on when the templates are going to be added? Or if they will be added? Link to comment Share on other sites More sharing options...
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