2DNightmare Posted August 12, 2019 Share Posted August 12, 2019 In game name: Ragnaaroc Proof of Purchase: Unfortunately due the purchase being so long ago, I can not go back far enough in my paypal statements to pull up a screenshot, though I can continue looking around if its needed. Attached below is a Excel spreadsheet of all my Paypal purchases. Please find the one in question on Row 73 Description of Issue: Am an old player and purchase donor rank over nearly 2 years ago now and upon returning do not have access to most of my features. XP is Lost on Death and I do not have the additional claim blocks. Date/Time of Purchase: 30/12/2017 21:21:25 PST Items/Rank Bought: Premium + Screenshots (Optional): Any other important information: Username at the time was 2DNightmare, it is now Ragnaaroc Download (1).CSV Link to comment Share on other sites More sharing options...
ManYouForgot Posted August 13, 2019 Share Posted August 13, 2019 Hello @2DNightmare With each server wipe (which occur typically every 6-9 months) the donators perks are wiped from the files as well, and you will need to make a post on the forums for a purchase restore. I have done so with your purchase, please give up to 15 minutes upon login to give it time to process. Link to comment Share on other sites More sharing options...
urss333 Posted August 13, 2019 Share Posted August 13, 2019 Reactivation confirm. T/C Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.