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Athomn

Claim Rollback request

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Your Name: Athomn
Island Owner Name: Athomn
Coordiantes: x,y,z  1514.713, 59.00, 1885.311
Time/Date (Post a time/date when everything was fine): january 2 2020, 05:16:12
Description of Issue: My ME system is gone, it looks like someone dug into my claim and took them. The only people that are trusted on my claim haven’t been on in 5 days(drrock18) january 2 2020, 05:16:12 along with myself and the other in 20 days (magnificentjoe).
Screenshots (Optional):https://prnt.sc/qkhko5 https://prnt.sc/qkhky1 https://prnt.sc/qkhlpi https://prnt.sc/qkhlci https://prnt.sc/qkhlhs

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Apologies Athomn for the delay in responding to your post.

Unfortunately we do not have backups from before the 16th of Jan. This has been caused by our dedicated servers being upgraded and the server's files were transferred between servers. You can find more info on this here: 

The only way that this can be resolved now is through a refund request. So please, could you produce an itemised list and submit this in the form of a refund request.

Once again, please accept my apologies for the delay in responding to your post.

 

T/C 

Edited by 3XJ
closing topic

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