SuarezMC Posted April 26, 2021 Share Posted April 26, 2021 Username: Suarez_MC Description: I made a purchase 30 minutes ago and they did not give me my purchase in the game, I think it is a bug and if it is not, I feel cheated Server: Network Proof/Screenshots: Look my buycraft - Imgur: The magic of the Internet Cursed and Resident_Gamer 2 Quote Link to comment Share on other sites More sharing options...
SuarezMC Posted April 26, 2021 Author Share Posted April 26, 2021 MMM, Makes sense, this server is full of bugs ( and dups:/ ) I hope it is the "Low line" error Quote Link to comment Share on other sites More sharing options...
SuarezMC Posted April 29, 2021 Author Share Posted April 29, 2021 "BUMP!!!" Cursed 1 Quote Link to comment Share on other sites More sharing options...
EPICfighters Posted May 2, 2021 Share Posted May 2, 2021 I don't see any packages for a '1x Custom Prefix in 2 Color' for the account 'Suarez_MC'. Could you provide the Transaction ID of the purchase please. (You can DM me this) iiTzArismaltor_ 1 Quote Link to comment Share on other sites More sharing options...
SuarezMC Posted May 2, 2021 Author Share Posted May 2, 2021 I already wrote an email to the gmail of the server store, honestly I feel scammed Quote Link to comment Share on other sites More sharing options...
Jimmel Posted May 2, 2021 Share Posted May 2, 2021 1 hour ago, SuarezMC said: I already wrote an email to the gmail of the server store, honestly I feel scammed Please provide the transaction ID in a DM to Epic as requested so we can try and assist you. SuarezMC and iiTzArismaltor_ 2 Quote Link to comment Share on other sites More sharing options...
SuarezMC Posted May 2, 2021 Author Share Posted May 2, 2021 Please explain to me how it is possible that I have made a purchase more than 5 days ago and it takes that amount of time to respond to me and after that they tell me that they do not find any payment in my name and I show them a screenshot of my buycraft, now I They ask for ID, wtf? If they are going to ask me, to do it on time, I am a busy person who handles my mail often and I need to be deleting other emails, I am too upset and I feel that I lost my 12 euros I will check my cell phone to see if I can verify the ID, I covered it in the screenshot that I showed them of my buycraft thinking that they did not request much since the payment had to be registered in their database. iiTzArismaltor_ and BabelUno_ 1 1 Quote Link to comment Share on other sites More sharing options...
EPICfighters Posted May 9, 2021 Share Posted May 9, 2021 I don't have access to this email. The reason I asked for the Transaction ID is because there's a possibility that you might have mistyped the name, and therefore it wasn't sent to 'Suarez_MC'. I have checked again, and there's still no registered payment for the date you specified. It would be difficult for me to help you without cooperation. Quote Link to comment Share on other sites More sharing options...
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