G_G_Marvel Posted June 18, 2017 Share Posted June 18, 2017 Hello. I am not in Tekkit staff team, but I was the only one who can understand what he says and communicate with him. His IGN is boulanger29. He is currently experiencing some problems. First, he did not received his rank after his donation. According to his email he received after purchase, he bought sponser+ rank. He didnt get his rank even two hours passed. Second, the reason why I am posting instead of him is that he is having issue with his forum account. He said that when he try to join forum, he has severe lag with his account. I attach his payment confirmation e-mail shared with us to make sure he paid. Hello boulanger29, Thank you for your purchase! This email confirms that we have received your payment and you should receive your items soon. If you do not receive your items in the next 10-15 minutes, please contact a member of staff on our server. Please do not email Mojang or Buycraft. Purchased packages: • 1x Tekkit Sponsor+ Information: • Sub Total: 69.99 EUR • Tax: 0.00 EUR • Total: 69.99 EUR • Gateway: PayPal • Transaction ID: 0BJ76138T15673025 • Username: boulanger29 • Date: 18th June 2017 19:45 Link to comment Share on other sites More sharing options...
Founder brunyman Posted June 18, 2017 Founder Share Posted June 18, 2017 Problem is that player boulanger29 never joined Tekkit Server! So for what server was it? Link to comment Share on other sites More sharing options...
G_G_Marvel Posted June 18, 2017 Author Share Posted June 18, 2017 This problem is about Tekkit for sure. I have to talk to boulanger29 in order to get more information about this problem. Link to comment Share on other sites More sharing options...
Founder brunyman Posted June 18, 2017 Founder Share Posted June 18, 2017 He never joined Tekkit on that name. There is nothing wrong with the server. As I can see he only joined SkyFactory Link to comment Share on other sites More sharing options...
G_G_Marvel Posted June 18, 2017 Author Share Posted June 18, 2017 Then there is possibility that he made mistake and bought tekkit sponsor rank, not the skyfactory one since he do not understand english very well. Link to comment Share on other sites More sharing options...
Founder brunyman Posted June 18, 2017 Founder Share Posted June 18, 2017 right, I moved his rank to SF Link to comment Share on other sites More sharing options...
G_G_Marvel Posted June 18, 2017 Author Share Posted June 18, 2017 Ok. I will tell this thing to boulanger29 on discord. It may take time. Link to comment Share on other sites More sharing options...
G_G_Marvel Posted June 19, 2017 Author Share Posted June 19, 2017 I talked with him and he said that he does play on SkyFactory2 server, not Tekkit server. Link to comment Share on other sites More sharing options...
Founder brunyman Posted June 19, 2017 Founder Share Posted June 19, 2017 ok, I moved his rank on SkyFactory, he must just join the server and wait few minutes to get it Link to comment Share on other sites More sharing options...
Yusixs Posted June 19, 2017 Share Posted June 19, 2017 He has it Link to comment Share on other sites More sharing options...
G_G_Marvel Posted June 19, 2017 Author Share Posted June 19, 2017 Problem solved. T/C Link to comment Share on other sites More sharing options...
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