[Refund Request] Items disappeared from chest after restart

[callmehobby]

Account Name: CallMeHobby

Item name + item ID- Manasteel Ingots: 43  (ID) 4954 

Thaumium Ingots: 27 (ID) 4498:2

Gold Capped Wand (ID) 4481:9

64 Living Rock (ID) 570

(this isn't everything but it's all i remember)

Time/date[time/date when "WHAT" happened]: 6/21/2018

 

Description of Issue:

Hi,

I was playing on the infinity evolved server, and I dumped my inventory into a chest because I was about to go to the nether to get some things. Right after I put the items in the chest, the server restarted and when I got back on I went to the nether like I was planning. When I got back, I noticed all the items I put in that chest before I left just disappeared. I've checked all my other chests just to be sure, but I'm certain they went missing somehow. And yes it was in a claimed area. So I'm just hoping I could get at least the stuff I remembered putting away in it. Unfortunately, I don't have screenshots.

Thanks, CallMeHobby

[TaraBites]

Hey CallMeHobby, please follow this template and I'm sure a IE staff member will help you soon.

 

[TaraBites]

@craftyguy23 @G_G_Marvel@Behhas this been fixed yet?

[Beh]

You have an option to get a rollback of your inventory if you want to, this will return some of your things that you cant remember the names of. Just post the time when your inventory was fine last time and the bruny will rollback to the latest save at that time.

 

If you are not willing to wait then we can refund you what you wrote in your topic without a problem.

[brunyman]

items refunded in a iron chest at your location