Claim Rollback request - JerothG

[JerothG]

Your Name:  JerothG
Coordinates: -1753, 2087
Time/Date (Post a time/date when everything was fine)Aug 15, 2018
Description of Issue: Been spending ,ost time on IE lately, logged in to check on things and my base is kinda messed up, almost all ME drives missing, machines facing backwards, cables missing, computer missing all components, Drac reactor exploded... I don't know exactly when things happened so hope this date is doable?
Screenshots (Optional): 

[Yusixs]

The oldest point I have is august 24th, is that fine?

[JerothG]

yes

[JerothG]

any ideas on when this might be able to get done?

[dcwy62]

Hey @JerothG, I'm sorry that you've waited quite long already since one of our administrators are unavailable right now. You've to wait for burnyman to do the rollback, the rollback mostly will be done on monday and firday. Sorry for the inconvenience. 

[JerothG]

Well Friday is over so maybe Monday I guess...

[JerothG]

anyone able to look at this? Anyone?

[dcwy62]

Hey, I'm really sorry @JerothG. The rollback may be delayed due to administrators are busy. I'll contact them for you and get back to you as soon as possible.

[JerothG]

ok ty

[Yusixs]

I hope a refund is a viable option for you, the list doesn't even need to be exact, estimations are fine. I cannot do a rollback because of the reason i said in here:

 

[JerothG]

OMG no. like literally 100's of thousands of ore, every me drive was a 64k or higher drive. I can't even begin to describe what is lost

[dcwy62]

Hey, @JerothG since administrators have no longer rollback backups available. You can only request item refund in this case, we are truly sorry.

[JerothG]

im at a loss right now. perhaps I will attempt this at a later time. Like literally everything is gone

[brunyman]

manged to get a rollback from our monthly backups, rollback complete

[jkl882]

Roll back successfully 

 

 

T/C