altair990 Posted June 13, 2020 Share Posted June 13, 2020 Hello, I recently had a password reset, this was because I started playing on the server as a non-premium user, and I requested the reset so that my account was updated to a premium user (which I already own), however before Reset was part of a clan, and now I still have it, even though I'm not really a member anymore. The problem is that I have created a (verified) clan on 2 occasions and both times it removes me from my own clan, the last one was made up of 3 people and when I connected today, I was no longer part of the clan, which no longer had a leader . The only explanation I can find is that I am still on the list of members of my previous clan, and therefore it removes me from my new clan. I have already entered the old clan, but my name appears 2 times in the list. Could anyone help me please? :c Images: https://prnt.sc/syvxrr (clan lookup) https://prnt.sc/syvy4p (Clan roster DWS) Link to comment Share on other sites More sharing options...
Srocket Posted June 13, 2020 Share Posted June 13, 2020 Hello, Are you making a reset request and a glitch/bug report? if so please do it in the respective place. (two diffrent posts) Thanks. Link to comment Share on other sites More sharing options...
altair990 Posted June 13, 2020 Author Share Posted June 13, 2020 Hi. No, the reboot was already done, it was more like an error report, but I was able to fix it (the leader of the old clan deleted that clan) Link to comment Share on other sites More sharing options...
altair990 Posted June 13, 2020 Author Share Posted June 13, 2020 forget it the problem continues i just connected and i'm out of my clan again Link to comment Share on other sites More sharing options...
IAmTheKay Posted June 26, 2020 Share Posted June 26, 2020 Hello We currently do not have a solution to this problem ... Please request that you be as patient as possible while technical support finds a satisfactory request for the problem... Have a good night and sorry for the inconvenience Link to comment Share on other sites More sharing options...
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