didnt recive my rank

[JaffaC4kes]

in game name: JaffaC4kes

proof of the purchase: tranzaction id. 2V98877B2D4441215

Description: so i bought premium and vip ranks and never recived it in game most concerned for my premium one.

Date and time: 09/11/2020. 4pm i think i dont remember the time 

rank: premium and vip 

Screenshot: wouldnt let me put image

[JaffaC4kes]

Bump can q staff get back to me as fast as possible I spent money on this if I don't get my rank im reporting the server??

[ManYouForgot]

Everything looks good on Buycrafts end the commands are processing for the username JaffaC4kes @JaffaC4kes

But you have never logged into Tekkit. So this is why you have not gotten the rank.
Please confirm what your username is and what server you are playing on.

[JaffaC4kes]

Yo @ManYouForgot I'm after making a huge mistake my username is supposed to be JaffaC4kes but I just found out its missing the a so its now JaffC4kes are u able to help me fix this dunno what to do 

[ManYouForgot]

Fixed please wait up to 30 minutes upon login for it to process.