Purchased Tekkit Rank Not Received

[roon4kt]

I purchased the sponsor rank on the Tekkit server and never got it yet, @brunyman @D34DPlayer @DragonSlayer could someone shed some light please, Transaction ID is 8EA23219ET0336133, any more proof of purchase needed i can supply. I understand buycraft does not work with 1.6.4 as of now, which is why I'm here. Also accidentally bought the premium rank on the Infinity server, but If you could also add that for when im done with Tekkit that would be greatly appreciated aswell.

[roon4kt]

In game name: roon4kt
Proof of Purchase: 8EA23219ET0336133
Description of Issue: ^^^^^
Time/Date of Purchase (day/month/year): Jan 20, 2022 10:11:12 PST
Items/Rank Bought: Tekkit Sponsor
Screenshots (Optional):
^^^^^this is the purchase of the original premium+ rank

and then this is the upgrade i purchased to sponsor this morning, have not received any of the items i purchased.
Any other important information:

[3XJ]

Rank has been applied